If you are not satisfied with your purchase for any valid reason as soon as you have received your goods contact us by email at sprzedaz@lumifil.pl . You have 14 calendar days to return an item from the date you received it.
No refund will be made if the product(s) has been opened, used or damaged (including damage incurred during transit) unless the product is faulty.
Refunds can only be processed once the goods are delivered safely back to us then you will be refunded within 14 days. We are unable to refund for delayed orders that are still en-route.
The refund will be made by the Seller using the same payment methods that were used by the Consumer, unless the Consumer agrees to a different solution.