Privacy policy

Who we are

Ta strona internetowa jest własnością LUMIFIL POLAND LTD, firmy zarejestrowanej w Anglii i Walii.


Zgodnie z ustawa o ochronie danych administratorem danych osobowych jest Lumifil Poland Ltd, 7 Bell Yard, London, England, WC2A 2JR.

Poniżej wyjaśniamy nasze obowiązki w odniesieniu do składanych u nas zamówień oraz sposób obsługi transakcji.

W Lumifil Poland Ltd aby chronić powierzone nam dane osobowe i szanować prywatność klienta, działamy zgodnie z najwyższymi standardami ochrony prywatności. W sprawach zwiazanych z ochrona danych osobowych kontakt z Administratorem jest możliwy wysyłając e-mail:

Your Rights

You have the following rights under the GDPR, which this policy has been designed to uphold:

Our Commitment to you:

What personally identifiable information do you collect and how is it used?

When you visit, register or order products or services on you may be asked to provide certain information about yourself including

We will not collect personally identifiable information from users while they use the web site, unless they voluntarily provide it to us or authorize us to collect such information. Users may provide other information about themselves, in addition to the mandatory personal information (hereafter “Voluntary Information”).

The effect of not providing data:

  • no possibility to register in the Store;
  • inability to use the Store’s services;
  • no possibility to make purchases in the Store;
  • no possibility to receive information about promotions or special offers offered in the Store.

  • We may use the information you provide to:

    We will always give you the chance to unsubscribe from any marketing communications by providing an unsubscribe link. In order to provide the best services, we may disclose your name on certain pages at We may also disclose personally identifiable information in the establishment or exercise of legal rights or defenses against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions. We will never sell user information to any 3rd-party except in connection with the sale or merger of the company or the division responsible for such services provided. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods. Beyond the length of the business relationship should you wish to receive continued communication from us.

    What non-personally identifiable information do you collect and how is it used?

    We collect and track certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual. We do this to provide a visitor to our website a better experience for example the features, functionality and content of our pages and advertising.

    Does LUMIFIL Poland Ltd have a newsletter?

    We may send out a Newsletter via email (hereinafter “Newsletter”) however you will only receive this if you have specifically said you’re happy to. In these Newsletters, we may inform you about new features from us and updates we’ve made to your website. Users may choose to unsubscribe from the Newsletter at any time by clicking on the unsubscribe link or sending an email to Customer Service at

    Opting Out

    If you want to unsubscribe or opt-out of communications from us, either click the unsubscribe link in our communications or send an email to We will respond within 48 hours. You cannot opt out from notification emails pertaining to any order but we will not use your information for any other purpose unless you have given us consent to do so. You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at We aim to respond to you within 14 days.


    When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


    If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website

    Embedded content from other websites

    Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website

    How long we retain your data

    If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

    Where we send your data

    Visitor comments may be checked through an automated spam detection service.

    Data Security

    We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits. We require that our advertisers and partners ensure the security of the data that users provide to them, however, in the event of a breach of their security measures, you agree that we will not be liable for any losses or damages. We limit access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.


    The processing of personal data may be performed by the administrator. Below is a list of your data:

    Changes to this Privacy Policy

    We reserve the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified or amended services provided by us. We will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of our web site assumes that they have read and accepted this Policy, as it may be amended from time to time.


    All comments, queries and requests relating to our use of your information are welcomed and should be addressed to

    Cookies Policy

    Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use cookies on the basis of your consent, which you express in the form of clicking, accepts after the first entry to the Store’s website.

    We use the following cookies:

    By using the appropriate options of your browser, you can at any time:

    To learn how to manage cookies, including how to disable them in your browser, you can use your browser’s help file. You can read the information on this subject by pressing the F1 key in the browser. In addition, relevant tips can be found on the following subpages, depending on the browser you use:

    For tips on how to control cookies in popular browsers, see below.

    Information on additional browsers and device types can be found at or

    Subscribe to the newsletter

    You will gain access to exclusive information about the collection and catalog offer.

    Disclaimer: Information on this site and any products mentioned on this site are not intended to be taken as medical advice or acted upon, nor diagnose, treat, cure, alleviate or prevent any diseases. None of the statements made on this website are intended to be taken as professional medical advice. We recommend that you should seek medical advice from a qualified health care professional before you act on any of the information found on this website. Any and all trademarks, logos, brand names and service marks displayed on this website are the registered or unregistered trademarks of their respective owners.

    Open chat
    Need help?
    How can I help you?